Contact Center Solutions

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Proven in-outbound contact center tools

to facilitate:

SALES IN / OUTBOUND * LEAD QUALIFICATION *

APPOINTMENT SETTING * CUSTOMER SERVICE * CUSTOMER SURVEY * MASS NOTIFICATION *

AND MORE!

Outbound Sales dialing / calling
Fully compliant / tested outbound auto-dialing
Compliant Click-to-dial feature
Extensive Agent performance reporting
Direct calls to most skilled sales closer
AI enabled agent assist live during call
AI- powered wrap up summaries for consistent after call output
Agent-less outbound calls via IVR or AI tools
Powerful, flexible scripting
"Single Pane of Glass" - Full Omni Channel - Voice, In and Outbound text and email, Web Chat, Social Channels
API Integration to any/all CRMs and Customer Service platforms
Easy access to Product FAQs
Click-to-Call, Call Back Icons Embedded on websites
Fully HIPAA /SOC II/PCI Compliant
Compliant Agent-less credit card gather via IVR
Powerful Reporting / BI Tools
Other Automation/AI tools available
A/B campaign testing to analyze most effective configurations
Sales / Campaign / Agent analysis tools

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Contact

I'm always looking for new and exciting opportunities. Let's connect.

loremIspum@.com

123-456-7890